In-Sights – In-Flexibility

In-Sights – In-Flexibility

In June, I had the opportunity to attend my first formal teacher training which was held at a facility in a small town in the UK. I had been told that the facility did not have hair dryers and I dutifully packed the travel one I had used in the UK before, along with...
Taking Ownership – Choosing How to Respond

Taking Ownership – Choosing How to Respond

Before I became focused on the world of personal improvement, I held roles in corporate America related to customer satisfaction and business process quality. There were several phrases that have stuck with me from that time: How come we never have enough time to do...