by Mindy Schrager | Jul 31, 2023 | Mindy's Blog |
All the “detours” that happened on the river cruise and the behaviors of people on the detoured trains noted in my previous blog, “Detours-External Factors” highlighted an important element. We all encounter detours, but how do we respond to them? Here are...
by Mindy Schrager | Nov 30, 2019 | Mindy's Blog |
Questions have always been a part of my life and essential to the jobs that I have held, which may be why I ask lots of them. I also am curious, have a need for context, and like things to make logical sense. Understanding that my tendency was a questioner, and seeing...
by Mindy Schrager | Nov 18, 2019 | Mindy's Blog |
When I worked in the world of quality assurance, one of the key tools we regularly used was the 5 Why’s. The 5 Why’s is a questioning approach to get to deeper and deeper layers of an issue until one arrived at the root cause of a problem. Leveraging questions as a...
